CAD Dispatch

Open Dispatch

Select your community and open its Dispatch card. If it is missing, ask the POC to grant dispatch access. This is the CAD call-management workspace. For radio transmissions, tones, and radio patches, see the Spartan Radio Dispatch Console.

The Live Board

The board has three panes: Undispatched Calls, Dispatched Calls, and Unit Status. Select a row before applying a toolbar or menu action. Each pane provides sorting and refresh controls; the bottom bar identifies the selected call and connection state.

Create and Dispatch a Call

1. Choose New Call.
2. Enter the required Nature and Address. Add priority, postal/prefix, city, zone, and comments as appropriate.
3. Select responding units with the unit picker.
4. Use Save to save the call, or Dispatch to dispatch it.
5. Review the Dispatched Calls pane and the assigned units.

Use Add Call Note to record updates. When the incident is finished, select it and use Close Selected Call. Review closed incidents through Disposed Call History.

Unit Management

Select a unit to edit its details or mark it Available or Busy. Monitor the Unit Status pane for its location, status, and elapsed time. If units are missing, confirm they signed into the MDC and went on duty; the POC should also check FiveM Integration for in-game location updates.

Searches and Records

Use Name Search, Vehicle Search, and Firearm Search for returns. The View menu provides fullscreen and pop-out returns. Allow the browser's pop-up permission if a return window is blocked. Use CAD Reports Lookup for report records and Disposed Call History for past calls.

Civilian 911 Routing

The toolbar includes Toggle civilian 911 routing. Check its displayed state before changing it and coordinate with the other dispatchers in your community. Follow your community's procedures for receiving and handling civilian emergency reports.

Command Bar

Enter these in the Dispatch workspace's command bar, without a slash. Select a call before a command that acts on it.

Troubleshooting